Cancellation & Payment Policy

Cancellation must be communicated in writing to houseboatstayings.com.10% of the package cost deducted for cancellations after booking and advance payment.

5% deduction for service date changes made up to 30 days before the service, with the cost calculated based on the hotel and transportation costs for the new date.

20% deduction for cancellations made 30 days before the service starts.

40% deduction for cancellations made 29 to 15 days before the service.

50% deduction for cancellations made 14 to 10 days before the service.

60% deduction for cancellations made 9 to 6 days before the service.

90% deduction for cancellations made 5 days up to 48 hours befoare the service.

100% deduction for cancellations made within 48 hours of the service or in case of no-show.